A commerce site is about more than your platform’s features. It’s what you do with them. Our feature set has been refined over years of experience with great brands and a clear focus on what drives their success.
Features
Our platform supports your catalog regardless of whether you sell hundreds or millions of products online. Our robust APIs enable you to communicate your product data, pricing, and inventory simply back to us. Our web-based admin system allows your non-technical employees to quickly and easily manage products and content with intuitive interfaces.
Search
We offer a powerful search tool that also drives our faceted navigation, intelligent search, as well as and up-sells and cross-sells. Functionality includes the ability to:
Assign various weights to search terms
Handle stemming to relate to the most relevant root word
Assign synonyms (e.g., for commonly misspelled words, unusual colors)
Create string redirects
Rewrite searches using search term modifiers
Autocomplete text entry
Display related searches (“people who searched for this also searched for…”)
Promotions & Discounts
eRetailService offers one of the most powerful and flexible discount and promotions engines on the market. It features a wide variety of tools designed to help you improve conversion rates and increase average order value. Some of our discount/promotion types include:
Order item
Shipping cost
Free gift with purchase
Order total
Buy X Get Y Free
Need to send gifts to multiple recipients? No problem. Our gifting feature allows you to easily upload and manage your contact list. A simple drop down menu lets you select one or multiple recipients or groups, all in one order.
Need to keep your content fresh and up to date? Concerned that your staff doesn’t have HTML or CSS experience? Your team will have access to flexible, easy-to- manage content areas. With our WYSIWYG editor, your staff will be able to add, edit, or delete content without a degree in web development.
Keep your customers engaged with fresh, timely content. Our platform offers native blogging functionality, as well as the option to integrate with third party services like WordPress. Make a visual splash by adding photos and video to complement your posts.
User Management & Segmentation
Want to offer custom content and promotions based on user demographics? Segmentation allows you to tailor a customer’s experience based on specific user criteria such as activity, location, order frequency/total, and so on. For instance, in winter you can market gardening tools to a customer in Florida while using the same page to offer rock salt to a customer in Minnesota.User-Management
Our Customer Service Module is designed for clients who manage their own call centers and need access to account and order information. A single, user-friendly interface allows your Customer Service Representatives to:
Our Core Technology.
At eRetail Service LLC, we build with modern, lightweight technologies like Ruby on Rails and MongoDB, which offer innovation, faster development times, and cost savings to our clients. Plus with the Ruby on Rails component, gems allow you have the flexibility to choose features you need and skip the ones you don’t.
WebLinc eCommerce is built with the latest version of Ruby, version 2.1. Ruby's flexibility, extendibility, and broad community support allow us the elasticity we need to move at the speed of your business.
Rails is a well proven framework, dedicated to sustainable productivity and flexibility. Rails powers thousands of sites including Basecamp, Github, Groupon, Yellowpages, and Twitter.
Mongoid is a persistence technology which allows developers familiar with Rails an easy and fast on-ramp to building on top of MongoDB.
Dragonfly is a highly customizable, on-demand image processor for Ruby. It allows us to make adjustments to site imagery ad hoc.
MongoDB is the leading open-source NoSQL database, and its speed and dynamic schema provide an ideal storage mechanism for diverse eCommerce.
Redis is an open-source, advanced data structure server we use as a bit of a Swiss Army knife. It powers Sidekiq, caching, and our recommendations engine.
Chef is an infrastructure automation framework which allows us to manage our hosting quickly and flexibly at any scale.
Rails Engines allow for flexible extension and reuse of Rails code. We flex Engines to provide plugin capability to the WebLinc core system.
Sidekiq is simple, efficient background processing for Ruby. We use it to keep web response times snappy, and as a robust way to manage background tasks.
Elasticsearch is an open-source search engine that matches MongoDB in flexibility. We use it to provide powerful and inventive ways to browse and search any catalog of products.
Nginx is an open-source HTTP server and reverse proxy. It is known for its high performance, stability, rich feature set, simple configuration, and low resource consumption.